- DPFs that are removed from the engine and regenerated off-board pose particular challenges for service parts OEMs. Industry strategies on how to replace DPFs in the field range from high control at one OEM to a dealer support model at another.
- In North America, OEMs are competing against a prolific network of third party service providers with DPF cleaning facilities.
- Many OEMs struggle to see the value-add in offering reman DPFs, as dealers increasingly turn to those local sources for cleaning or purchase their own cleaning equipment.
- Dealers tend to return only the worst cores to their OEM for reman, leading to high core fallout rates for the OEM.
- Yet, even if not directly offering DPF reman, OEMs want to retain control of the process that is used by 3rd parties to ensure high quality of the reman DPFs.
- ROI is an issue: Does the revenue from DPF cleanings per year warrant the high initial purchase price of cleaning equipment; particularly outside of the over-the-road truck segment?
- Does this sound familiar? Customers ignore service maintenance reminders, and OEMs and dealers struggle to get customers to commit to a frequent maintenance cycle when it comes to DPFs. One attendee summed it up nicely, “At the end of the day, it’s just a filter that’s expensive.”
Wednesday, May 2, 2012
Diesel Particulate Filters – To Clean or Not to Clean, That Is the ROI Question
“Diesel particulate filters? Aren’t they often just an afterthought?” No, not really. Last week at NAPB we hosted a small but select group of subject matter experts from the heavy truck, construction, and agriculture equipment industries. Here are the takeaways from the discussion: